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      FAQ 

      Most orders will ship out within 1-7 business days of ordering. We may ship in multiple packages for faster delivery. We do not ship on Saturdays, Sundays, or Holidays. While we will do our best to ensure your order is delivered on time, Faster-Minis CANNOT be held responsible for conditions beyond our control such as severe weather, service interruptions, etc...

      Once your order has shipped, you will receive an email or text with a tracking number. We DO NOT generate tracking numbers until the item(s) are scanned into the box. Faster-Minis CANNOT be held responsible for packages once they have been shipped.

      My tracking number hasn't updated.
      Please note that we have been experiencing out of the ordinary factors, such as packages not being scanned in by the carrier, or incorrectly scanned. Rest assured, your package is on its way and will arrive safely. Please allow a little extra time for the carriers during this uncertain time. Delivery is guaranteed!

      The item said Available when I ordered it.
      Available items are not in stock items and are currently in route to us. Items noted as "Available" typically take 3-5 business days to ship out. 

      Can I cancel my order after I got a tracking number?

      We will try our best to cancel the order if we haven't generated a shipping label. Shipping labels are only created after the order has been completely boxed. Once the order has been accepted by the shipping carrier we can no longer cancel it and it will have to be returned once you receive it. 

      Can I change my order after I have placed it? ie. add or remove items
      We wish we could accommodate all changes… Once your order has been confirmed, it’s not possible for you, or us, to change it prior to shipping. Please ensure all your information is correct before submitting your order. However, if your order is not yet shipped out, feel free to contact us and we will happily cancel your previous order, so that you can reorder the correct item(s). 

      Do I have to pay import or customs fees/taxes?
      Unfortunately, we have no control over these charges, and no way of telling you what the cost would be, as customs policies and import duties vary widely from country to country. To ensure there aren’t any surprise charges upon arrival to your country, you can contact your local customs office for current charges before you order.

      Any customs or import duties are charged once the package arrives at its destination country. These charges must be paid by the recipient of the package.

      I forgot to apply my discount code.
      Our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it prior to leaving our facility. Please ensure all your information is inputted and correct before submitting your order, including your discount code. If your order is not yet shipped out, contact us and we will happily cancel your previous order, so that you can reorder with the discount code applied. 

      Warranty on Apparel
      Warranties do not cover damage caused by improper care, accident, crashes or the natural breakdown of materials over time. Manufacture warranties may cover defects such as defective seams, snap failures and/or zipper failure and is to be submitted to the manufacture directly. 
      What's not covered is:

      • Damage due to crashing 
      • Contact with exhaust pipes
      • Cuts or punctures by sharp objects 
      • Fading due to excessive sunlight or improperly washed with chemicals
      • etc....

      COUPON RULES AND EXCLUSIONS

       

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